Shipping & Returns

Are returns accepted for items purchased during the Factory Seconds Event?

No. All Factory Seconds orders placed on this site are all Final—and so no returns or exchanges will be accepted.

What is your return policy?

Factory Seconds specific Return Policy: All products marked down and offered at the Factory Seconds Event are Final sale, and as such, no returns will be accepted. This policy is in place for several reasons, one being that these specific styles are

Can I combine a 'Factory Seconds' order with an existing or new RTW, MTO or Custom Order?

Unfortunately not. The Logistics structure of this Sale is totally separate from our regular supply chain & so we cannot combine Regular orders with Factory Seconds Sale orders. Thanks for your understanding.

Will I receive any tracking information? How do I track my order?

We are committed to ensuring the delivery of your orders worldwide. Our dedication to providing a seamless experience drives us to collaborate exclusively with top-tier courier services. Constant efforts are invested daily to enhance our logistics op

Do you offer International Shipping on the Event?

This specific Factiry Seconds Event is dedicated to North America and will only ship to addresses in the United States, Canada & Mexico.

Can I modify the shipping address?

Once your order has been shipped, we regret to inform you that we are unable to make any changes to the delivery address or modify other order details from our end. This limitation is imposed by the courier's policy, which restricts us as the sender

Do you ship to APO & FPO addresses?

Certainly! Just make sure you are navigating our North American website. Please note that APO & FPO orders are shipped via USPS, keep in mind that transit times might be slightly pushed back.

Do you offer Express shipping services?

Sure, we do! You can select the expedited shipping service you prefer at checkout. If you need it to be shipped out the same day, please make sure the order is placed before 10 AM EST. It's important to note that the availability of expedited shippin

Where is my order?

We ship out all ready-to-wear orders within 24-48 hours. Estimated delivery times are to only be used as a reference, please note that Meermin cannot be liable for any possible delays caused by destination customs clearance processes or shipping comp